Hearing you: Emotion-savvy chatbot detects telco's customer woes for better problem solving

Leveraging technology to save time and resources, MyRepublic's strategy for exceptional customer service begins with asking, 'How do we make life easier for our customers?'

By: straitstimes.com

Aug 20 2024
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Hearing you: Emotion-savvy chatbot detects telco's customer woes for better problem solving

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Hearing you: Emotion-savvy chatbot detects telco's customer woes for better problem solving

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