“With the gradual recovery of gaming revenue, I have received several requests for support from frontline workers who complain that, after the pandemic, the number of visitors [has] increased and, due to lack of manpower, they had to attend to more customers,” he said, adding, “furthermore, they are constantly dealing with fraudsters and have also been forced to adapt to new electronic gaming tables and new equipment. If they make a mistake, they easily receive warning letters, and there have even been cases in which workers have been fired for work-related mistakes, or even advised to voluntarily quit.”
