An anonymous reader shares a report: Softbank-backed online shopping site Meesho has rolled out what it claims is the first GenAI-powered voice bot among Indian e-commerce firms for customer support, paring down some expenses by 75%. Meesho has more
That's 75% savings is hands down a 75% reduction in staff. Let's say they're lying and it's only 1/3 that, you are still talking about a 25% across the board reduction in staff and therefore jobs. We… [+1376 chars]
