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Technology Mobile Phone
Starbucks' new CEO wants people to hang out in stores, but some workers say his plan has a big problem
Starbucks' mobile orders are a challenge for the coffee chain, some store employees said, as its new CEO pushes for people to hang out more instore.
Starbucks store employees say the chain's online ordering system is holding them back from serving in-store customers.Lindsey Nicholson/UCG/Universal Images Group via Getty Images