'Completely our fault': Boss of Jurong pet grooming business shutters store after employee uses cable tie on dog's mouth

She sent her dog for a grooming session, but was horrified to see a cable tie being used on her pet's mouth. Horrified, pet owner Lim Zhiyi took to Facebook on June 29 to share her experience with First Class Pets at Jalan Jurong Kechil. Lim shared t