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Japan firm uses AI to train new staff in handling difficult customers, coping with stress

Technology offers rookie customer service staff chance to hone their pacification skills on non-humans before being posted to the frontline.

By: scmp.com

  • Jan 04 2025
  • 206
  • 5575 Views
Japan firm uses AI to train new staff in handling difficult customers, coping with stress
Japan firm uses AI to train new staff in handling difficult customers, coping with stress
Technology offers rookie customer service staff chance to hone their pacification skills on non-humans before being posted to the frontline.

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