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The Future of Marriott? Experiences and Loyalty, Says CEO

Marriott is a giant in the hotel world. Moving forward, CEO Anthony Capuano wants to see more attention placed on selling experiences and offering rewards to guests. -Josh Corder

By: Skift

Oct 08 2024
4
268 Views

Marriott says its loyalty program Bonvoy crossed 210 million members this August but for group CEO and president Anthony Capuano, the platform is just getting started. Capuano sees Bonvoy as moving a… [+3494 chars]

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Below Deck Sailing Yacht Recap: Cloyce Steps Up