Remember when Wayne Gretzky, "The Great One," famously said he skates to where the puck is going to be, not where it is? Cybersecurity professionals need to embrace this concept. Most of our current security measures are focused on where the puck is now, protecting online and mobile applications. Meanwhile, clever hackers are targeting areas where our defenses are weak: the call centres, chatbots and video calls. These oft-neglected targets are a hat trick of opportunities for fraudsters. Read More
