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Auvik Annual IT Trends Report Reveals Talent Shortage Driving Increases in IT Budgets, Automation and Outsourcing
IT professionals listed shortage of skilled workers as their top challenge in 2024 Compared to 2023, 24% more IT professionals reported planned investment in automation in 2024, and 96% are using at least one AI or ML tool to improve efficiency WATER
WATERLOO, Ontario -- Auvik, an award-winning IT solutions provider, today released the results of its IT Trends 2024: Industry Report, an annual report in which 2,100 internal IT and MSP professionals are surveyed on top trends and challenges impacting IT teams. The 2024 report reveals a lack of skilled workers is the top challenge for IT teams. As a result, teams are prioritizing automation, outsourcing to managed service providers (MSPs), and adopting new tools to seek improved productivity and reduce the burden on front-line technicians handling an onslaught of end-user requests. Read More
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