Japan firm uses AI to train new staff in handling difficult customers, coping with stress

Technology offers rookie customer service staff chance to hone their pacification skills on non-humans before being posted to the frontline.

Japan firm uses AI to train new staff in handling difficult customers, coping with stress

Japan firm uses AI to train new staff in handling difficult customers, coping with stress

Japan firm uses AI to train new staff in handling difficult customers, coping with stress

Japan firm uses AI to train new staff in handling difficult customers, coping with stress

Japan firm uses AI to train new staff in handling difficult customers, coping with stress