Inside the super fund 'side hustle' as injured workers wait on Australia's gatekeepers to life insurance payouts

A former insider calls it the "side hustle" of Australia's superannuation funds – where the handling of thousands of death and disability claims from injured workers and grieving families falls to underpaid, overworked staff away from the main game.

Inside the super fund 'side hustle' as injured workers wait on Australia's gatekeepers to life insurance payouts

Inside the super fund 'side hustle' as injured workers wait on Australia's gatekeepers to life insurance payouts

Inside the super fund 'side hustle' as injured workers wait on Australia's gatekeepers to life insurance payouts

Inside the super fund 'side hustle' as injured workers wait on Australia's gatekeepers to life insurance payouts
Inside the super fund 'side hustle' as injured workers wait on Australia's gatekeepers to life insurance payouts
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