Mannings apologies for security guard incident

Mannings on Wednesday said it is highly concerned about an incident where a customer was believed to be wrongly accused of theft and mistreated by security guards. In a social media post on Tuesday, a woman said she was accused of theft after buying two boxes of cough syrup at a Mannings branch in Tsim Sha Tsui. According to the post, she paid for the items at a self-checkout counter, but was allegedly grabbed by the neck by two plain clothes security guards and dragged back into the store. In a statement, Mannings apologised to the customer and said the security guards were from a third-party company. The chain store said the guards had been fired and that it had ended its contract with the security company. "At the same time, we have established a task force to follow up on the incident, including reviewing store security and related processes to prevent similar incidents from happening again," the statement read.

Mannings apologies for security guard incident

Mannings apologies for security guard incident

Mannings apologies for security guard incident

Mannings apologies for security guard incident

Mannings apologies for security guard incident