How Walt Disney World Is Trying to Make Amends With Unhappy Guests

(Bloomberg) — “I think Disney has lost our family for good,” says Lindsey Robertson, a mother of two in Dallas. She was describing how Walt Disney Co.’s Orlando parks have gone from her happy place to a source of mounting frustrations. “We’ve had back-to-back negative experiences with staff, the stand-by lines are out of control, and the cost has become insurmountable.” Read More

How Walt Disney World Is Trying to Make Amends With Unhappy Guests

How Walt Disney World Is Trying to Make Amends With Unhappy Guests

How Walt Disney World Is Trying to Make Amends With Unhappy Guests

How Walt Disney World Is Trying to Make Amends With Unhappy Guests
How Walt Disney World Is Trying to Make Amends With Unhappy Guests
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