Japan supermarket chain uses AI to gauge staff smiles, speech tones in quality service push

A supermarket chain in Japan has adopted an artificial intelligence system that draws on more than 450 elements, including facial expressions and voice volume to measure the attitudes of customer-facing staff.

Japan supermarket chain uses AI to gauge staff smiles, speech tones in quality service push

Japan supermarket chain uses AI to gauge staff smiles, speech tones in quality service push

Japan supermarket chain uses AI to gauge staff smiles, speech tones in quality service push

Japan supermarket chain uses AI to gauge staff smiles, speech tones in quality service push
Japan supermarket chain uses AI to gauge staff smiles, speech tones in quality service push
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