HK airport hit by global IT outage

The Airport Authority on Friday said contingency measures were in place after a number of airlines were affected by a global outage involving Microsoft systems. Cathay Pacific said self check-in terminals were down for a few hours in the afternoon before resuming, while Hong Kong Express reported problems with its website and mobile apps. Dicky, a tourist from Thailand, said he had arrived at the airport hours before his flight but couldn't check into his HK Express flight to Bangkok "Because I am not in a hurry today, so I still can wait, but I am not sure for some people... If someone is in a hurry, then there definitely will be a delay. I mean, if I cannot check in now, it means maybe the flight will be delayed because they just say, please wait a moment, and then when the time has come, they will call us," he said. Another traveller, surnamed Li, said his flight to the Thai capital was postponed. "Our travel plans will be slightly affected, for example the hotel arrangements, transportation and other issues. They might affect our itinerary. My kid may fall asleep very late tonight after arriving there. In such situations, we can only wait. There are no alternatives apart from waiting. I hope that the system will recover soon," he added. Secretary for Transport and Logistics Lam Sai-hung said in a Facebook post that the airport has tried to minimise the impact of the outage on passengers. He called on travellers to arrive at the airport early. Meanwhile, the Hospital Authority said its computer system has been functioning normally despite the global outage. The authority said it will ensure that the operations of public hospitals will continue as normal, and that it will closely monitor the situation.

HK airport hit by global IT outage

HK airport hit by global IT outage

HK airport hit by global IT outage

HK airport hit by global IT outage

HK airport hit by global IT outage